FAQ | Resident Information

 

Who manages 22 Exchange?

  • As of August 2020, Capstone Real Estate Investment, a nationally recognized and top-ranked student housing provider, took over management of this community. Known in the industry for demonstrating the highest levels of integrity and service, we are pleased to bring our team to 22 Exchange.
 

What is an individual lease?

  • When you sign an individual lease, you are only responsible for your rent; in other words, you have no liability for the rent of the other apartment residents. If your roommate transfers or graduates, you have no responsibility for their financial obligations. This is a significant advantage over the joint and several leases (where each resident is liable for the rent of all residents in the unit) which are often used at rental houses and other apartment properties in the area.
 

Are the apartments furnished?

  • Yes, each apartment comes fully furnished.
 

Are you pet friendly?

  • 22 Exchange is pet-friendly! We recognize the important role pets play in our residents' lives and have modified our policies to welcome pets! Contact the office for pet rent and deposit requirements.
 

What utilities are included?

  • 22 Exchange rates are all-inclusive! That means your installment includes cable, internet, and all of your utilities.
 

What if I do not have roommates in mind?

  • That's no problem at all! We can pair you up with people who have similar lifestyles, interests, etc. Just fill out the form during the application process, and leave the rest to us!
 

Is Renter's Insurance Required?

  • Yes, our community requires each resident to carry an active tenant liability policy for damage to the landlord’s property during the term of their lease. We require a minimum of $100,000 in general liability coverage. We also recommend residents purchase content coverage (also known as personal property insurance) to cover your personal belongings.
 

How can I pay my rent?

  • Rent is due on the first of every month and can be paid in the office with a check or money order. If you prefer to pay with a credit or debit card, you can set up one-time or recurring payments through our Resident Portal.
 

Past Resident Portal

  • If you are a past resident, please use our Prospect Portal to be redirected to our payment portal for past residents.